Do you need more help?
Read our answers to frequently asked questions right here:
For whom is MySpidero designed?
MySpidero has been created for merchants, small and medium-sized businesses, and chain stores wanting to easily run their businesses online with minimal operating expenses. Supported item types include fashion and clothing, sporting goods, toys, and gift items, but the type of goods is practically unlimited.
Why use MySpidero?
MySpidero is a POS solution independent of technical and software platforms. Since it is controlled using a Web browser, your entire inventory and sales system can be accessed by tablet, smart phone, or PC, saving you significant hardware and installation costs.
Can I just activate the solution for a retail store?
Yes - data on goods and customers is stored in the MySpidero Cloud Database. The price includes an e-shop, which you can activate and use later without additional fees.
Can I separately activate only the online store solution?
Yes, you can. Customer data is stored in the MySpidero Cloud Database. At any time, it is possible to activate an online POS for a classic store without additional costs.
Is it hard to get the solution up and running?
No, starting up your business can occur within just a few days. You can either prepare a list of documents which can be imported from Excel, or manually enter data into the MySpidero Cloud Database.
If I activate the basic service, is it possible to upgrade to a higher version?
Yes â€“ Once activated, your service will be automatically upgraded to a higher version with valid rules within 24 hours, including allowable SKU numbers, disk space, etc.
If I don't know what to do, can somebody help me set it up?
Yes â€“ after activating the MySpidero solution, you gain access to our HelpDesk. The client center will answer your questions and help you with the optimum settings for your business.